True North

"Let’s define your direction together"

  • Introduction
  • Business transformation
  • Executive coaching
  • School management
  • Values & Direction
  • CSR
  • Blog
  • Contact Us
  • More
    • Introduction
    • Business transformation
    • Executive coaching
    • School management
    • Values & Direction
    • CSR
    • Blog
    • Contact Us

"Let’s define your direction together"

True North
  • Introduction
  • Business transformation
  • Executive coaching
  • School management
  • Values & Direction
  • CSR
  • Blog
  • Contact Us

building sustainable growth with vision & structure

Achieve Your Business Goals

Welcome to True North, trusted partner and coach

At True North, we provide expert business structure and coaching support to help businesses improve their performance and achieve their goals. Our team of experienced executives operate within a wide range of sectors, and we pride ourselves on delivering customised solutions that meet the specific needs of each of our clients. Whether you require help with strategic planning, process optimisation, change management, or any other aspect of your business, we have the expertise and experience to help you succeed.

Two men having a focused business meeting

Transform Your Business

CEO STRATEGIC PARTNERSHIP

OPERATIONAL EXCELLENCE FRAMEWORKS

OPERATIONAL EXCELLENCE FRAMEWORKS

Futuristic image of a man crossing a bridge over a city at night

We work alongside CEO's and leadership teams to align your vision with structure:


Business growth strategy and planning


Operational improvement programmes


Change management and transformation support


Board and leadership  team facilitation

  

Outcome: Clear priorities, aligned teams, and a roadmap for success.

OPERATIONAL EXCELLENCE FRAMEWORKS

OPERATIONAL EXCELLENCE FRAMEWORKS

OPERATIONAL EXCELLENCE FRAMEWORKS

future of technology

We help you design and embed the processes, tools, and systems that underpin consistent performance. This includes:


Operating model design


Process mapping and optimisation


Performance metrics and dashboards


Team roles, responsibilities, and accountability frameworks


Outcome: A scalable business structure that works today and grows with you.

DEVELOPMENT & PEOPLE ALIGNMENT

OPERATIONAL EXCELLENCE FRAMEWORKS

DEVELOPMENT & PEOPLE ALIGNMENT

presentation in modern meeting room

Strong operations depend on effective teams. We support:


Leadership and management development


HR process, procedures, line management systems


Skills gap analysis

Internal communications planning


People culture alignment with strategy


Outcome: Motivated teams working in sync with organisational goals.

Technology, systems, Ai

CONNECT WITH PARTNERS & COLLABORATORS

DEVELOPMENT & PEOPLE ALIGNMENT

Artificial intelligence is here

We work alongside CEO's and leadership teams to align your technology, systems and process with your vision and business direction:


Maximising AI technology and system efficiency to support business growth strategy


Operational improvement programmes & accountability


Change management and transformation support


Board and leadership team facilitation


Outcome: Clear priorities, aligned technology roadmap.

CONNECT WITH PARTNERS & COLLABORATORS

CONNECT WITH PARTNERS & COLLABORATORS

CONNECT WITH PARTNERS & COLLABORATORS

Business networking

We help you identify, build, and maintain strategic partnerships that drive growth. This includes:


Partner mapping and targeting


Collaboration frameworks


Joint initiatives and co-branding strategies

  


Outcome: Projects delivered with clarity, control, and measurable impact.

Sales, Mergers and Acquisitions

CONNECT WITH PARTNERS & COLLABORATORS

CONNECT WITH PARTNERS & COLLABORATORS

jigsaw pieces and tall buildings

Are you looking for a strategic partner to help investment for growth or preparing for a future trade sale:


We offer comprehensive M&A experience to help you successfully navigate the complex process of mergers and acquisitions, ensuring a smooth transition and long-term success.


Outcome: A clear strategy and introduction to potential partners / acquirers. 

In the middle of difficulty lies opportunity

Albert Einstein

straTEGY FRAMEWORK

Strategic Business Support

Operational Excellence Frameworks

Operational Excellence Frameworks

Man using a touch screen

We work alongside CEO's and their leadership teams to align vision with execution:


  • Business growth strategy and planning
  • Operational improvement programmes
  • Change management and transformation support
  • Board and leadership team facilitation

  


Outcome: Clear priorities, aligned teams, and a roadmap for success


Operational Excellence Frameworks

Operational Excellence Frameworks

Operational Excellence Frameworks

Icons and city nightscape

We help you design and embed the processes, tools, and systems that underpin consistent performance. This includes:


  • Operating model design
  • Process mapping and optimisation
  • Performance metrics and dashboards
  • Team roles, responsibilities, and accountability frameworks


Outcome: A scalable business structure that works today and grows with you


TESTIMONIALS

STRATEGIC & COMMERCIAL INSIGHT

STRUCTURE, SALES, GROWTH, MARGIN

STRATEGIC & COMMERCIAL INSIGHT

 Andy North worked alongside the CEO at EF-Group prior to its sale to Compass Group, guiding major decisions across strategy and commercial insight, ensuring the company delivered measurable changes. His priority was to achieve a significant and lasting contribution to the overall structure and success including the eventual sale of the business.


CEO Paul Mizen; 'I always remember the FD telling me we could not afford to take on Andy North, I remember telling him we could not afforded to not take him on as the business needed to grow significantly. Andy was my sounding board because he had walked the walk and had the t- shirt. I had so many productive meetings with Andy over the years on how we scale the business from 55 million to 120 million. I look forward to seeing Andy's new adventure take off'.

____


Paul Mizen - former CEO pre sale to Compass Group

TEAM CULTURE, SYSTEMS & BRAND

STRUCTURE, SALES, GROWTH, MARGIN

STRATEGIC & COMMERCIAL INSIGHT

 "Andy worked with us to unite our two clinics under one brand, one streamlined system, and one cohesive team. His emphasis on exceptional customer service, along with introducing HR-backed support, team training, and structured performance reviews, has been instrumental to our success.

As owners, having his support in debating and defining our future business direction has been invaluable, ensuring consistent customer growth. I would highly recommend Andy North and True North to any business seeking strategic guidance and sustainable results."

____


Jason O'Connor - O'Connor Chiropractic Group 

STRUCTURE, SALES, GROWTH, MARGIN

STRUCTURE, SALES, GROWTH, MARGIN

STRUCTURE, SALES, GROWTH, MARGIN

 “We’ve been working with True North for the past six months, and the impact on our organisation has been remarkable. Andy North has coached the CEO through a period of major growth and has guided us in restructuring our team, bringing in new talent, and developing our senior leaders.

The support and clarity Andy has provided has been invaluable. We now have a clear understanding of our target market, stronger margins, and a team that is aligned and working together with well-structured processes. Thanks to True North, we’re confidently on track to achieve our sales and continue growing in a sustainable, focused way.”

____


COO - Large Contracting Company

Let’s define your direction together

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True North | Define Your Business Direction

Call: 07539 277847

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